COMPANY OVERVIEW

Uptime’s vision is to be the High Quality IT Managed Service provider for small to mid-size organizations in the San Francisco Bay Area.  Our motto is to “do what’s best for the customer” whenever considering IT options for our clients.  Our reputation and focus on matching IT investments with the business needs of our customers continues to separate Uptime USA from other providers.

 

Uptime USA, Inc. is the high quality Managed IT and Cloud service provider for all Information Technology functions.  We guarantee our customers will have access to their servers, networks, Internet, and email systems; eliminating costly employee downtime and allowing our customers to focus on their business. Uptime USA is a leading Microsoft Silver Partner, a member of the Ingram Micro SMB 500, one of the top 500 fastest growing partners in the US, and is certified by the MSPAlliance’s MSP/Cloud Verify Program (MSPCV).  MSPCV is the oldest certification program for cloud computing and managed services providers.  The MSPCV is based on the 10 control objectives of the Unified Certification Standard for Cloud & MSPs. The MSPCV has been reviewed by governmental agencies and regulatory bodies across the globe and is used and accepted in five continents around the world.

 

Uptime USA strongly believes in supporting charity organizations by offering Non Profit IT solutions.  Through our "Giving Back" program we select a few nonprofit organizations each year that receive donations in the form of pro bono IT consulting and services.  Each year we donate tens-of-thousands of dollars to local nonprofits. 

 

As President and CEO of Uptime USA, Bob Hoover is head of the northwest Autotask user group, board member of the Norcal  International Association of Microsoft Channel Partners (IAMCP), and sits on numerous IT committees at nonprofits including The Marine Mammal Center, The Global Fund for Women, Jewish Family and Community Services and Girls, Inc. of Alameda County. 

 

Bob has over 25 years of business leadership in enterprise software and business consulting. Prior to Uptime USA, he lead the country's largest IBM systems integration business unit for social computing and portal services at Ascendant Technology, acquired by Avnet Inc. (AVT).  Bob spent nine years as President and CEO of TamGroup, an IBM partner and systems integrator of portal and collaborative software building enterprise systems for Healthcare, Retail, and High Tech firms including Kaiser, BCBS, West Marine and Cisco.   Bob has been a member of the IBM global software advisory council and lived and worked on four continents, completing business transactions in over 20 countries. 

 

We go beyond the typical IT vendor by providing local and onsite service for your hardware, internet, phone, software and mobile needs.  By aligning your IT investments with your business objectives, we deliver enterprise-level quality and reliability while lowering your IT budget. 

CONTACT US today for a free IT Assessment or more information about Uptime USA.

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